Inbox Ledger
FeaturesSources

Capture from WhatsApp

Let approved phone numbers send invoice PDFs and photos to your organization's WhatsApp number.

Capture from WhatsApp

Admin+

The WhatsApp source lets your team send invoices from a phone they already use every day. A teammate sends an invoice PDF or a photo of a receipt to the Inbox Ledger WhatsApp number, and the document is captured like any other source.

How it works

An admin or owner sets up the source once and adds a list of allowed phone numbers. Only those numbers can send documents, and anything from an unknown number is ignored.

Phone numbers use E.164 format, which is a leading plus sign, the country code, then the number, with no spaces or dashes. For example, +14155550100.

A phone number can belong to only one organization. If a number is already registered elsewhere, Inbox Ledger refuses to add it.

Set it up

Open Sources

In the dashboard sidebar, open Sources and scroll to the Messenger Bots section.

Connect the WhatsApp bot

Click Connect on the WhatsApp card.

Add allowed phone numbers

Enter each teammate's number in E.164 format, for example +14155550100, then save.

Tell your team to message the number

Each approved teammate opens the Inbox Ledger WhatsApp number and sends an invoice PDF or a photo of a receipt.

WhatsApp source configuration with a list of allowed phone numbers in E.164 format
Dashboard then Sources. Show the WhatsApp source card with the allowed-numbers list and the save button.

Accepted files

  • File types: PDF, JPEG, and PNG.
  • Size cap: 16 MB per file.

Files sent through WhatsApp are treated as explicit intent, so they are not pre-filtered the way email attachments are. Whatever an approved number sends goes straight into processing.

Confirm it worked

After a teammate sends a file, open Documents. Within a few minutes the invoice should appear with the vendor and total filled in.

Ready to try this?

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