Where can I find my FedEx invoices?

Commercial FedEx invoices live in FedEx Billing Online (FBO) at fedex.com/en-us/billing-online.html, signed in against the nine-digit FedEx account that was billed. Inside FBO, the Search and Download tab lists every invoice the account has received, with filters by date range, invoice type, and payor. Regional billing is segregated, so a US-based account only shows US-billed shipments and an EU-based account only shows EU-billed shipments. You have to sign in to the right regional instance of FBO for the entity that was actually invoiced.

Does FedEx email invoices automatically?

Only if paperless billing is enabled on the FBO account. Open FBO, go to My Options, and turn on electronic invoicing for the account and for each user who needs a copy. Point the notification email at the accounts-payable address rather than the person who originally opened the account, because otherwise every staff change breaks the delivery. Paper invoices by mail are still the default on many legacy commercial accounts, which is why companies sometimes discover six months of unpaid envelopes in a desk drawer.

Can I bulk download all my FedEx invoices as PDFs?

Yes, within a single FBO account. Search and Download supports multi-select and will package selected invoices into a single archive, and the detail-level CSV or XML exports cover the line items per waybill. Across multiple FedEx accounts or across regions, there is no unified bulk export, because each regional FBO only knows about its own invoices. Finance teams that manage more than two FedEx accounts usually stop managing portals by hand at that point and either script against the FedEx billing API or forward everything into a capture tool.

How do I add my VAT or tax ID to FedEx invoices?

In FBO, open the account profile or billing information section and add the VAT or tax registration number for the legal entity. Future invoices issued under that account will include it. Historical invoices cannot be rewritten retroactively, but FedEx billing support can reissue recent invoices with corrected tax details if you file the request inside the same fiscal year. For EU and UK customers, confirm that the VAT ID is stored against the local FedEx entity (for example FedEx Express International B.V. or TNT UK Limited), because the US parent cannot issue a VAT-compliant invoice on an EU shipment.

What is the difference between a FedEx transportation invoice and a FedEx duty and tax invoice?

The transportation invoice charges for moving the shipment itself, including fuel surcharges, dimensional weight, and service-level fees. The duty and tax invoice covers import duty and VAT that FedEx paid to customs on your behalf as the broker and that you now owe back. These are two separate PDFs, sometimes issued days apart, even though they cover the same shipment. Both need to be recorded in your books. Missing the duty and tax invoice is the single most common reason FedEx international shipping totals look wrong at month end, and it is also the most common reason VAT returns come up short.

My company has multiple FedEx account numbers. How do I consolidate invoices?

FBO supports multiple accounts under one login through the account selector, so one administrator can view invoices across every account the company holds. Consolidation inside the portal is a viewing-only feature, however. FedEx still issues separate invoices per account number and per regional entity, and the PDFs themselves stay separate. For genuine consolidation across entities and regions, you either run a billing API integration that pulls every account nightly, or you forward all billing emails into one capture inbox and let the consolidation happen there.

What is the difference between a FedEx invoice and a FedEx bill of lading or airbill?

A bill of lading (ground) or airbill (express) is a shipping document that travels with the parcel. It identifies the sender, recipient, weight, and declared value, and it is the legal contract of carriage for that specific shipment. An invoice is a financial document issued after the shipment, summarizing the charges for a billing period and referencing one or more waybill numbers. Your carrier contract lives on the airbill. Your accounts-payable record lives on the invoice. An airbill is not a substitute for an invoice at tax time.

My FedEx invoice comes from a different company name than FedEx. Why?

FedEx operates through multiple legal entities around the world. US domestic Express invoices are issued by Federal Express Corporation. US Ground invoices are issued by FedEx Ground Package System, Inc. European Express invoices are issued by FedEx Express International B.V. or by local subsidiaries, and UK invoices historically came from TNT UK Limited before the brand consolidation. The FedEx logo is the commercial brand. The local entity is the legal seller, and that is the name your accountant needs to match against the shipment for VAT and corporate tax purposes.

I ship both domestic US and international with FedEx. Are those invoices in the same place?

If the same FedEx account number is used for both, they appear inside the same FBO instance, filterable by invoice type. If you have a separate FedEx account for international (which many companies do for export compliance or intercompany billing reasons), those invoices live under that second account number and require selecting it in the account switcher. Cross-regional shipping on different billing countries still splits across regional FBO instances regardless of account structure, because the billing entity changes with the shipping country.

Why is my FedEx invoice total different from the quote I got at pickup?

Quotes at pickup are based on the declared weight, dimensions, and service level. The final invoice can differ because of dimensional weight recalculation at the FedEx hub, fuel surcharges that fluctuate weekly, remote-area delivery fees, residential delivery surcharges, customs processing charges, and duty or VAT pass-through on international shipments. FedEx shows each adjustment as a separate line item on the invoice with the waybill number attached, so you can trace every charge back to the shipment that produced it. If a line still looks wrong, the waybill number on the invoice is the reference you need when you open a dispute with FedEx billing.

Does FedEx keep old invoices in FBO forever?

FedEx Billing Online typically retains a rolling window of around 180 days to 24 months of invoice history online, depending on the regional instance and the account age. Older invoices roll off the self-serve view and can only be retrieved by contacting FedEx billing support, which sometimes charges a retrieval fee per document. Treat FBO as a working archive, not a long-term legal record. Download finalized PDFs and store them in your own accounting system, because most tax authorities require multi-year retention that exceeds what the portal guarantees.

How long does it take for a new FedEx shipment to appear on an invoice?

Transportation charges usually appear on the next weekly invoice cycle after pickup, so anywhere from one to seven days after the shipment moves. Duty and VAT invoices for international shipments appear once customs clears the goods, which can be anywhere from two days to two weeks after delivery depending on the destination country. Adjustment invoices (for reweighs, remote-area surcharges discovered late, or customs corrections) can land weeks or even months after the original shipment. Do not close a month until every shipment has had at least a week to settle, or keep an accrual for shipments in flight.

How to get FedEx invoices

Step-by-step guide to downloading your FedEx billing documents.

Last verified: 2026-04-24

Step-by-step: download invoices from FedEx

1
Sign in to FedEx Billing Online
Go to fedex.com/en-us/billing-online.html and click Login. FedEx Billing Online (FBO) is the self-serve portal for commercial FedEx account holders and is separate from the shipping tools inside fedex.com/ship. If you have never used FBO, the first user on the account has to enroll by confirming a recent invoice number or payor account and setting up credentials. Personal one-off shipments paid by card at a retail counter do not produce an FBO login. Only accounts that were opened on credit terms or registered for electronic billing appear here.
2
Pick the right FedEx account number
FedEx issues a separate nine-digit account number for each legal entity and often for each shipping profile (head office, branches, import versus export, or ground versus express on legacy systems). Use the account selector at the top of FBO to pick the one that actually billed the invoice you are looking for. Larger companies also split accounts by region (United States, Europe, Asia Pacific) and those live in different regional FBO instances. The US instance does not show European invoices and vice versa.
3
Open Search and Download and filter by invoice type
Inside FBO, the Search and Download tab lists every invoice under the selected account. Filter by invoice date range, invoice number, or payor. FedEx issues several distinct invoice types on the same account. Transportation covers the line-haul charges. Duty and tax covers VAT and import duty that FedEx paid to customs as your broker. Adjustment covers corrections to a prior invoice. Summary and detail are two views of the same charges. Each one is a separate PDF. Missing the duty and tax type is the most common reason international shipping totals look wrong in the books.
4
Download PDFs and the supporting shipment detail
Click each invoice to open it, then use Download to grab the PDF. FedEx also exposes a detail file (CSV or XML) that itemizes every waybill on the invoice with declared value, dimensional weight, fuel surcharge, and remote-area fees. Download both if your accountant reconciles back to individual shipments. For teams that close the month against cost centers, the detail file is what makes the match work.
5
File by entity and keep duty invoices next to freight invoices
Rename each PDF with a consistent pattern such as date-entity-invoice-number-amount, and drop it in the folder your accountant expects. Keep international duty and VAT invoices in the same folder as the matching freight invoice for that shipment, not in a separate "taxes" pile. A duty invoice without the freight invoice it belongs to is almost impossible to reconcile six weeks later.

About FedEx billing

FedEx charges you in several places, under several legal entities, across several regional billing systems, and the portal that unifies all of it only exists per region. Finance teams shipping internationally feel this first.

One international Express shipment generates a transportation invoice. The same shipment also generates a separate duty and tax invoice once customs clears the goods, often days later, sometimes from a different FedEx legal entity than the transportation invoice. Miss the duty invoice and the VAT return will come up short by the time anyone notices.

If you ship internationally with FedEx, expect at least two PDFs per shipment, not one. The transportation invoice covers the movement of the goods. A separate duty and tax invoice covers the import VAT and customs duty that FedEx paid to customs on your behalf as broker, and it usually arrives a few days later. Missing the duty invoice is the single most common reason FedEx costs look wrong in the books at month end.

About FedEx

FedEx Corporation is a global logistics company founded in 1971 as Federal Express and headquartered in Memphis, Tennessee. It operates through several divisions with distinct legal entities: FedEx Express (international and time-definite parcel), FedEx Ground (North American ground parcel, consolidated into Express since the 2024 platform unification), FedEx Freight (less-than-truckload in North America), and regional subsidiaries like FedEx Express International B.V. for Europe. Commercial invoicing runs through FedEx Billing Online (FBO), a self-serve portal that is segregated by billing country, which is why an account in the US and an account in Germany live in different FBO instances even when they belong to the same parent company.

Manual vs automated

Manual

Sign in to FedEx Billing Online with the right regional instance
Pick the correct nine-digit account number
Filter Search and Download by date range and invoice type
Download transportation, duty, and adjustment PDFs separately
Rename files and sort by entity and cost center
Forward everything to your accountant

Automated with Inbox Ledger

Forward FedEx billing emails to your Inbox Ledger address or connect the mailbox that receives them
Transportation and duty invoices extracted automatically and tagged by FedEx entity
Export to Drive, Sheets, or your accounting system

Why people stop doing this by hand

One FedEx account, one country, only domestic shipments: FBO is fine. The pain starts the moment shipping crosses a border or a legal entity, and it compounds fast.

An ecommerce operator shipping domestically in the US and exporting to Europe already has two billing trails from two FBO instances. Add a second operating entity with its own FedEx account and that becomes four. Every international shipment doubles the document count because duty and VAT arrive on their own PDFs, days after the transportation invoice, sometimes from a different local subsidiary. Adjustment invoices for reweighs and remote-area surcharges land weeks later and quietly break the month that was already closed.

Recipients paying inbound duty and VAT on import shipments face a different problem entirely. Those invoices come from the local FedEx customs brokerage arm, usually by email or post, and almost never through FBO. They land in the recipient's personal inbox and go missing.

Inbox Ledger handles FedEx without replacing FBO. Forward the billing emails from any FedEx entity to your capture address, or connect the mailbox that already receives them, and the transportation invoices, duty and VAT invoices, and adjustments get extracted, tagged by FedEx entity, and filed. FBO stays where it is for anything that has to happen inside FedEx, like disputes, paperless toggles, or account administration. The pile of PDFs no longer has to live there.

Next step

Single account, single country, single operating entity: the portal is enough. Multiple accounts, international shipping, or more than one legal entity to reconcile against, and you are spending real time every month switching between FBO instances, hunting for duty invoices, and matching adjustment PDFs back to shipments that shipped weeks ago.

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Quick access

Jump straight to the FedEx billing page in a new tab.

Open FedEx billing

Where to look in the dashboard

FedEx Billing Online (fedex.com/en-us/billing-online.html) is the primary portal for Express, Ground, and International Economy parcel invoices
Search and Download is the tab where every historical invoice lives, filterable by date range and invoice type
My Options inside FBO controls paperless billing, email notifications, and the list of users who can see invoices
FedEx Freight has its own billing environment separate from FBO and requires a freight-specific enrollment
Regional FBO instances are segregated by billing country. Invoices billed in the United States do not appear in the European FBO and the reverse is also true

Before you start — quick checklist

Each PDF shows the correct FedEx legal entity (for example Federal Express Corporation, FedEx Express International B.V., or a local subsidiary), not just the FedEx logo
Duty and tax invoices are downloaded separately from the transportation invoice for every international shipment
Waybill numbers on the invoice line items match the shipments you actually sent or received
The account number on the invoice matches the legal entity you expect to be billed under, especially if head office and branches share a shipping workflow
VAT or local tax is broken out on the PDF if you gave FedEx a VAT ID in the billing profile
The file is a finalized invoice PDF, not a preliminary pickup receipt or a delivery confirmation

Pro tips

Ground and Express used to run on separate billing systems. Most commercial accounts are now unified in FBO, but older US accounts opened before the 2024 platform consolidation can still receive two parallel invoice streams for the same shipping week. If your account history looks split, confirm with FedEx billing support that enrollment is fully migrated.
Duty and VAT invoices on international shipments usually arrive a few days after the transportation invoice because customs clearance lags physical delivery. Check back a week later before you assume nothing is coming for a cross-border shipment.
FedEx Freight (less-than-truckload and truckload in North America) bills through its own portal separate from the parcel FBO. Freight customers need a freight-specific enrollment even if the company already uses FBO for Express and Ground.
EU and UK customers frequently receive invoices from FedEx Express International B.V. or TNT UK Limited rather than from the US parent. The brand on the airbill is FedEx, but the VAT number and seller on the invoice are the local entity. Your books need the local entity name, not the brand.
Recipients paying duty and VAT on inbound parcels often get a paper or PDF invoice from the local FedEx customs brokerage arm that never appears in FBO at all. Those go to whoever signed for the shipment and tend to get lost. Forward them into your capture tool as soon as they arrive.
FedEx account numbers are permanent. If an employee who owned FBO access leaves, do not open a new account to regain access. Ask FedEx billing to reassign the administrator on the existing account. A new account number breaks the continuity of your invoice history and complicates any open disputes.

Skip this entirely. Automate FedEx invoices

Inbox Ledger scans your email for FedEx invoices, extracts the data with AI, and syncs it to QuickBooks, Xero, or Google Sheets. No manual downloads.

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Frequently asked questions

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How to get FedEx invoices

Step-by-step: download invoices from FedEx

Sign in to FedEx Billing Online

Pick the right FedEx account number

Open Search and Download and filter by invoice type

Download PDFs and the supporting shipment detail

File by entity and keep duty invoices next to freight invoices

About FedEx billing

About FedEx