Where can I find my Correos Express invoices?

For cuenta de cliente customers, facturas live in the Portal de Clientes accessed from correosexpress.com, under the Facturas section. This is a separate login from the public tracking site, tied to your cuenta number and NIF or CIF. For contado customers who pay per shipment up front, the receipt is a factura simplificada issued at booking time (by email or at the branch) rather than something you later download from the portal. If your company ships any real volume, you are almost certainly on cuenta de cliente, which is the only billing flow the Portal de Clientes supports.

What language is the Correos Express billing portal in?

Spanish. The Portal de Clientes is Spanish-first, and there is no full English version of the billing interface. Labels such as Facturas, Albaranes, Detalle de envios, Estado de cuenta, and Cuenta de cliente appear in Spanish throughout. The facturas themselves are also issued in Spanish regardless of where your business is registered. Non-Spanish finance teams usually keep a short glossary of the key terms, or route the portal through an accountant who handles Spanish carriers, because translation of the PDF itself is not something the portal offers.

How does Correos Express handle IVA for EU and non-EU shippers?

Correos Express Paqueteria Urgente S.A. is a Spanish legal entity, so IVA follows Spanish and EU rules. Spanish business customers are charged Spanish IVA at the standard rate (currently 21 percent) on the factura. EU business customers from another member state who enter a valid VAT number on their cuenta profile typically receive a reverse-charge factura with zero IVA and the standard note that the customer self-accounts in their own country. Non-EU business customers (UK, US, and others) generally receive an IVA-exempt factura under the export rules for transport services. If Spanish IVA is being charged when your business is in another EU country, the VAT number on the cuenta profile is usually missing or not validated, and it needs to be corrected before the next billing cycle.

Can I bulk download all my Correos Express invoices?

Inside the Portal de Clientes you can filter the Facturas list by period and download individual PDFs. Multi-select bulk download behaviour varies by account and is not always available for older periods. The detalle de envios export (per-expedicion CSV or Excel) is separate from the factura PDF and has to be pulled independently. Companies with multiple cuenta numbers or companies that also operate separately with DHL or Packlink quickly hit the point where pulling PDFs by hand every month stops being the cheapest option, which is where an automated capture flow earns its keep.

Does Correos Express send invoices by email automatically?

Yes, for cuenta de cliente accounts, the factura PDF is emailed to the billing contact when it is generated, and a copy also appears in the Portal de Clientes. The address on file is the one the comercial signed up, which is frequently a former employee or a generic info mailbox rather than the accounts-payable inbox the finance team actually watches. Update the billing email through your comercial or portal support so new facturas reach the right place, and consider adding a second contact so the PDF lands in more than one inbox.

What is the difference between a factura and an albaran on Correos Express?

The factura is the legal billing document with a numero de factura, fecha de emision, base imponible, IVA, and total. It is what your accountant needs for the books and for the VAT return. The albaran (delivery note) is a shipping document that confirms what was delivered and to whom for a specific expedicion. Albaranes live in the portal alongside facturas but in a separate tab. They are not billing documents and should not be booked as costs on their own. Mixing them up is a common mistake for teams new to Spanish carriers.

My company has more than one cuenta de cliente. How is that handled?

Each cuenta is billed separately, with its own numero, its own rate card, and its own factura trail. Group companies with multiple Spanish legal entities or multiple cost centres often hold two or more cuentas to keep books tidy. Inside the Portal de Clientes, the cuenta selector switches between them, so a single login can see all accounts the user is authorised for. Make sure the NIF or CIF on each cuenta matches the legal entity it bills, because mismatched identifiers cause VAT recovery problems later.

What is the difference between contado and cuenta de cliente?

Contado is pay-as-you-go. You book a shipment, pay up front with a card or wallet, and receive a factura simplificada or ticket at booking time. There is no ongoing contract and no consolidated invoice at the end of the period. Cuenta de cliente is a credit account opened through the comercial team. You ship on account across the period, settle by direct debit or bank transfer according to the terms, and receive one consolidated factura per billing cycle under your cuenta number. SMBs with any meaningful shipping volume are on cuenta de cliente because the pricing is negotiated and the bookkeeping is cleaner.

How long does Correos Express keep old facturas in the portal?

The Portal de Clientes typically shows a rolling window of recent billing history (commonly one to two years) through the Facturas section, though the exact retention depends on the contract. Older facturas can be requested from the comercial or from billing support but are not always self-serve. Treat the portal as a working archive rather than a long-term legal record. Download finalized PDFs and the matching detalle de envios exports into your own accounting system, because Spanish tax rules require multi-year retention that exceeds what any single portal guarantees.

Why is my Correos Express factura from a different legal name than the Correos brand?

The Correos brand is the commercial name of Grupo Correos, but the express parcel arm is a distinct legal entity. Your factura will show Correos Express Paqueteria Urgente S.A. as the seller with its own Spanish CIF, not the public postal operator. This is similar to how DHL shipments are invoiced by local DHL Express or DHL Parcel legal entities rather than by the DHL group brand. The entity name on the factura is what needs to match your books, especially for VAT and corporate tax purposes in Spain.

My factura total does not match what I expected from the rate card. Why?

The factura consolidates every expedicion in the period plus any surcharges (fuel, gasoil, zonas rurales, reexpediciones, oversize, devoluciones). Individual charges are not printed on the PDF line by line; they are rolled into the consolidated totals per service tier. The detalle de envios export is where you see each expedicion with its surcharges. If a line looks wrong, the detalle is the reference. Rate card changes mid-contract also explain variances, because the first factura after a renegotiation often includes a regularizacion line that trues up earlier shipments.

Can my accountant get direct access to the Portal de Clientes?

Yes, additional users can be authorised on the cuenta to see facturas and estado de cuenta without needing full admin rights. The user management is handled through your comercial or the portal support team rather than self-service in most setups. Many accountants prefer you simply forward the monthly PDFs instead, especially when they handle several Spanish carriers (Correos Express, Seur, GLS, MRW) at the same time. That is where a capture tool that centralises the PDFs by email takes the friction out of the handover.

How to get Correos Express invoices

Step-by-step guide to downloading your Correos Express billing documents.

Last verified: 2026-04-24

Step-by-step: download invoices from Correos Express

1
Work out whether your account is contado or cuenta de cliente
Correos Express bills in two very different ways, and the invoice trail depends on which one applies to you. Contado accounts pay per shipment up front (card or wallet, usually booked online or at a branch) and get a simplified receipt or factura simplificada at the time of sending. Cuenta de cliente (credit account) customers sign a commercial agreement, ship on account over the period, and receive a single consolidated factura at the end of the billing cycle under their cuenta number. SMBs with any shipping volume almost always end up on cuenta de cliente because the pricing is better and the paperwork is sane. Before you go looking for an invoice, confirm which model you are on, because the contado receipts do not live in the Portal de Clientes.
2
Sign in to the Portal de Clientes
Go to correosexpress.com and open the Portal de Clientes (the self-service billing area for cuenta de cliente customers). It is a separate environment from the public tracking site, with its own login tied to your cuenta number and NIF or CIF. If you have never used it, the initial credentials are issued by the comercial contact who opened your account. The Portal de Clientes is where facturas, estado de cuenta, and rate schedules live. The tracking site on the public domain is for shipments and cannot show billing history.
3
Open Facturas and filter by period
Inside the portal, find the Facturas or Facturacion section (the Spanish labels are the primary ones, the interface is Spanish-first). Filter by fecha (date) or by numero de factura. Each factura is tied to one cuenta de cliente number, so if your company holds more than one cuenta (common for groups with several legal entities or cost centres), use the cuenta selector to switch between them. The list shows the numero de factura, fecha de emision, periodo (the shipping period the invoice covers), base imponible, IVA, and total.
4
Download each PDF and export the shipment detail
Click any factura to open the PDF. Correos Express facturas are issued by Correos Express Paqueteria Urgente S.A. as the legal seller, and they print the cuenta number, NIF or CIF, and IVA treatment on the document. Alongside the PDF, export the detalle de envios (per-shipment breakdown) as CSV or Excel. The factura itself shows consolidated line totals per service tier, not per expedicion, so the detalle is what you need if your accountant asks why a line moved or if you rebill shipping to clients. Save the PDF and the detalle together in your accounting archive.

About Correos Express billing

Correos Express sits in a spot a lot of Spanish SMBs will recognise: it is the express parcel subsidiary of Correos, the national postal operator, and it runs the ground network that most Iberian ecommerce and B2B shipping actually flows through. The billing side, though, is nothing like the public tracking site, and that is where the confusion starts.

There are two billing models (contado and cuenta de cliente), two environments (the public tracking site and the Portal de Clientes), and one language (Spanish) throughout the invoice flow. If your finance team is outside Spain, or you opened the account years ago with a comercial who has since moved on, every one of those can quietly cost you a billing cycle.

The single most common Correos Express billing surprise is the split between contado and cuenta de cliente. Contado customers get a factura simplificada at booking time by email or at the branch, and nothing lands in the Portal de Clientes. Cuenta de cliente customers get one consolidated factura per period inside the portal under their cuenta number. If you are hunting for an invoice that does not exist where you expect it, the first question is which model your account is on.

About Correos Express

Correos Express Paqueteria Urgente S.A. is the express parcel and B2B logistics subsidiary of Grupo Correos, Spain's national postal operator. It was built out as a dedicated express brand to compete on next-day and time-definite delivery across the Iberian Peninsula (Spain and Portugal on the ground network) and on cross-border services into the rest of Europe and beyond. Its customers skew heavily towards Spanish SMBs, ecommerce sellers, and B2B distributors who want a Spanish-headquartered carrier with national coverage and negotiated cuenta de cliente pricing. Facturas are issued under the Correos Express legal entity with a Spanish CIF, not under the Correos postal brand.

Manual vs automated

Manual

Sign in to the Portal de Clientes with cuenta credentials
Open Facturas and filter by period
Download each consolidated factura PDF
Export the detalle de envios separately per period
Translate Spanish labels if your finance team is non-Spanish
Forward everything to your accountant

Automated with Inbox Ledger

Forward Correos Express billing emails to your Inbox Ledger address
Facturas extracted automatically with IVA, cuenta, and period metadata
Export to Drive, Sheets, or your accounting system

Why people stop doing this by hand

One cuenta de cliente, one country, one Spanish-speaking bookkeeper: the Portal de Clientes is fine. The pain starts when any of those three assumptions breaks.

A Spanish ecommerce operator shipping domestically through Correos Express and cross-border through DHL or Packlink already has three billing trails in three different portals under three different legal entities. A group with separate Spanish legal entities holds more than one cuenta number, each with its own factura schedule. A non-Spanish parent company trying to reconcile Iberian shipping costs has to read Spanish invoice layouts month after month without a toggle to English. None of that is a dealbreaker on its own. Stacked, it turns a two-hour month-end into a half-day.

The IVA treatment makes it worse. Spanish IVA is the default, and reverse charge only triggers when the EU VAT number on the cuenta profile is present and validated. If that field is blank or wrong, a non-Spanish EU business gets charged Spanish IVA on every factura until someone catches it, which is usually at the next tax review rather than in the moment.

Inbox Ledger captures Correos Express facturas straight from the billing emails the Portal de Clientes sends out, with no Spanish-language portal login required for the finance team. The PDF and the cuenta number and the IVA treatment are extracted and tagged, so a non-Spanish parent company can see Iberian shipping costs in the same dashboard as everything else. The portal stays where it is for anything that needs to happen inside Correos Express (rate card changes, cuenta admin, disputes). The monthly PDF hunt does not have to.

Next step

One cuenta, one entity, one Spanish-speaking bookkeeper, and a comfortable rate card: stick with the Portal de Clientes. Multiple cuentas, cross-border shipping mixed with other carriers, or a finance team that reads Spanish invoices under sufferance: connect Correos Express to Inbox Ledger once and stop chasing Spanish-language PDFs across two logins every month.

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Quick access

Jump straight to the Correos Express billing page in a new tab.

Open Correos Express billing

Where to look in the dashboard

Portal de Clientes at correosexpress.com is the self-service billing area for cuenta de cliente customers, separate from the public tracking site
Facturas section lists issued invoices with numero, fecha, periodo, base imponible, IVA, and total
Detalle de envios export gives the per-expedicion breakdown that the consolidated factura PDF does not include
Estado de cuenta shows running balances, pending facturas, and payments applied
Albaranes are delivery notes, not billing documents, and sit in a separate tab from Facturas

Before you start — quick checklist

The PDF seller line reads Correos Express Paqueteria Urgente S.A. with a Spanish CIF, not just the Correos brand mark
The cuenta de cliente number on the factura matches the account your commercial contract is signed under
IVA is charged correctly (21 percent for Spanish customers, reverse charge for valid EU VAT numbers, export exemption for non-EU)
The periodo covered on the factura matches your expected billing window with no gap days around month-end cutovers
A detalle de envios export is saved next to the PDF so carrier-level costs can be traced to specific expediciones
Your NIF or CIF and legal billing address on the PDF match the entity that should be deducting the cost on its books

Pro tips

The Portal de Clientes is Spanish-first. Most labels (Facturas, Albaranes, Detalle de envios, Estado de cuenta) do not have English equivalents in the UI. Keep a small glossary handy if your finance team is not Spanish-speaking, because the invoice layout is also in Spanish regardless of where your business is registered.
Correos Express is the express parcel subsidiary of Grupo Correos, the Spanish national postal operator. Correos itself (letters, stamps, certified mail) bills through different channels. Do not expect certified-mail or postal-services facturas to appear in the Correos Express Portal de Clientes, even if your relationship with Grupo Correos overall is long-standing.
Cuenta de cliente contracts are renegotiated periodically and your rate card can change mid-year. When it does, the first factura after the change will often include a one-time regularizacion line that trues up earlier shipments to the new rates. Ask your comercial contact for the regularizacion schedule in writing so your accountant does not flag it as a surprise.
If you ship inside the Iberian Peninsula (Spain plus Portugal on the ground network), everything is billed by the Spanish entity with Spanish IVA rules. Shipments into the rest of the EU or outside the EU follow the usual VAT treatment for transport services, which means reverse charge or export exemption is possible if your profile is set up correctly with a valid VAT ID.
Albaranes (delivery notes) are not facturas. The portal exposes both, and newcomers sometimes download an albaran thinking it is the invoice. The albaran shows what was delivered and to whom. The factura is the billing document with numero de factura, base imponible, IVA, and total. Only the factura goes to your accountant.
Administrative changes (billing address, NIF update, billing email, adding a secondary contact) usually go through your comercial or the portal support channel rather than a self-service form. Plan a few business days lead time before a VAT ID change takes effect on new facturas, because corrections to already-issued documents are harder than catching the profile before the next cycle.

Skip this entirely. Automate Correos Express invoices

Inbox Ledger scans your email for Correos Express invoices, extracts the data with AI, and syncs it to QuickBooks, Xero, or Google Sheets. No manual downloads.

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How to get Correos Express invoices

Step-by-step: download invoices from Correos Express

Work out whether your account is contado or cuenta de cliente

Sign in to the Portal de Clientes

Open Facturas and filter by period

Download each PDF and export the shipment detail

About Correos Express billing

About Correos Express