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How to get Klarna invoices

Step-by-step guide to downloading your Klarna billing documents.

Last verified: 2026-04-23

Step-by-step: download invoices from Klarna

  1. 1

    Sign in to Klarna

    Go to klarna.com and sign in, or open the Klarna app. For web, the purchases page is at app.klarna.com/home/purchases. Klarna for buyers and Klarna for merchants have different dashboards. Make sure you are on the right one before going further.

  2. 2

    Open Purchases

    As a buyer, click Purchases or My Purchases from the main menu. Every purchase made through Klarna appears as a row with the merchant name, amount, date, and payment method (Pay in 4, Pay later, or Pay now). Filter by status (open, paid) or by merchant to find a specific order.

  3. 3

    Open the purchase and download documents

    Click any purchase row for the full detail view. Klarna shows the merchant's invoice (or receipt), the Klarna payment schedule if you chose a pay-later plan, and a payment history. Use the Download PDF button on each document separately.

  4. 4

    For merchants open the Merchant Portal

    If you sell with Klarna (not just buy), the payment and fee documents live at portal.klarna.com. Sign in with your merchant credentials, go to Settlements for payout statements, and Invoices for Klarna fee invoices. These are separate from the buyer-side flow.

  5. 5

    File each document type separately

    Buyers need merchant invoices for tax and warranty purposes, plus Klarna payment schedules for tracking installments. Merchants need Klarna settlement reports and fee invoices. Mixing the two in one folder is a quick path to confusion.

About Klarna billing

Klarna is great at splitting a payment into four. It is less great at explaining which of the several documents it generates is the actual invoice.

The short answer: Klarna is not the invoice issuer. The merchant is. Klarna generates a payment confirmation and a payment schedule, both of which are useful, neither of which replaces the merchant's actual invoice for tax purposes.

For any Klarna purchase, your accountant wants the merchant's invoice, not the Klarna payment confirmation. Klarna handles the payment, not the goods transaction. If the merchant did not send you an invoice, the Klarna purchase detail page usually has a button to download the merchant invoice, which Klarna stores on the merchant's behalf.

About Klarna

Klarna is a Swedish fintech company founded in 2005, best known for its buy now, pay later services. It operates as a payment method at checkout across thousands of online merchants worldwide, offering Pay in 4, Pay in 30 days, and traditional financing plans. On the merchant side, Klarna is a payment processor that handles consumer credit risk and settles payouts net of fees. Documents come from two sources: the merchant issues the goods invoice, Klarna issues payment schedules and merchant fee invoices.

Manual vs automated

Manual

  • Sign in to Klarna buyer app
  • Open Purchases
  • Click each purchase
  • Download merchant invoice and payment schedule
  • Merchants log in to the merchant portal for settlements and fees
  • File each document type separately

Automated with Inbox Ledger

  • Connect Klarna once in Inbox Ledger
  • Merchant invoices and Klarna documents arrive in your dashboard
  • Export to Drive, Sheets, or your accounting system

Why people stop doing this by hand

Consumers who use Klarna for regular business purchases end up with documents scattered between the merchant (who may or may not email the invoice) and the Klarna app (which stores payment schedules). Reconciling both sides for a quarter of purchases is a surprisingly fiddly exercise.

Merchants selling through Klarna have a cleaner flow on the merchant portal, with settlement reports and fee invoices in one place, but they still need to match Klarna settlements against their own order management system, which can get messy with refunds and partial returns.

Next step

If you use Klarna for one purchase a year, manual works. If you use Klarna regularly for business purchases, or if you are a merchant taking Klarna payments, connect Klarna to Inbox Ledger and let the documents come to you.

Extract your first 10 invoices free

No credit card required.

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Quick access

Jump straight to the Klarna billing page in a new tab.

Open Klarna billing

Where to look in the dashboard

  • app.klarna.com/home/purchases is the buyer-side purchase history
  • portal.klarna.com is the merchant-side dashboard for settlements and fees
  • Each purchase in the buyer portal has separate document download buttons for different documents
  • Klarna app mobile mirror the web version, so documents are accessible from either

Before you start — quick checklist

  • The merchant's invoice PDF is downloaded, not just the Klarna payment confirmation
  • For pay-later purchases, the Klarna payment schedule is archived alongside the merchant invoice
  • Merchants have settlement reports for each payout cycle
  • Merchants have Klarna fee invoices filed separately from buyer-side documents
  • VAT breakdown is visible on merchant invoices where applicable

Pro tips

  • Klarna is a payment method, not an invoice issuer. The merchant issues the real invoice. Klarna issues the payment schedule and the payment receipt. Accountants generally want the merchant invoice.
  • For pay-later purchases, keep both the merchant invoice (with full amount) and the Klarna payment schedule (showing installments). They need to match.
  • If you return an item partially, Klarna adjusts the payment schedule. The merchant should issue an updated invoice for the new total. If they do not, request one.
  • Merchants should note that Klarna fees are deducted before settlement, similar to Stripe or other card processors. Your payout statement shows gross sales, fees, and net deposit.
  • Klarna's One-time Card feature (disposable virtual card for a specific merchant) still generates the same document flow. The merchant issues the invoice, Klarna tracks the payment.

Skip this entirely. Automate Klarna invoices

Inbox Ledger scans your email for Klarna invoices, extracts the data with AI, and syncs it to QuickBooks, Xero, or Google Sheets. No manual downloads.

Extract your first 10 invoices free

Frequently asked questions

Stop chasing invoices manually

Inbox Ledger finds, extracts, and syncs your invoices automatically, from any billing portal that emails you.

No credit card required. 10 free invoices.