Where can I find my SendGrid invoices?

They live under Settings → Account Details → Billing in the SendGrid app. The direct URL is app.sendgrid.com/account/billing. Use the Invoices tab to see your issued invoices and download each as a PDF.

Does SendGrid send invoices by email automatically?

Yes. SendGrid emails a billing notification to the account owner after each successful charge, with a link to download the invoice PDF. If the email is going to the wrong person, update the billing contact in Company Profile or transfer account ownership.

What is the difference between a SendGrid invoice and a Twilio invoice?

If you use SendGrid alone without the rest of Twilio's product suite, you get SendGrid invoices directly from app.sendgrid.com. If your account is linked into Twilio's unified billing, invoices may appear in the Twilio Console instead, billed under Twilio Inc. Check both locations if you have recently migrated.

Can I bulk download all my SendGrid invoices at once?

Not from the SendGrid UI. The Invoices tab requires you to click each invoice to download its PDF. The SendGrid API does not expose invoice PDFs directly, so automation requires screen scraping or an integrated tool. Finance teams with a year of history typically pipe the PDFs into their accounting system.

Why is my SendGrid invoice missing VAT?

Your VAT or tax ID must be entered in Settings → Account Details → Company Profile before the invoice is generated. Once added, future invoices will include it. Past invoices cannot be reissued with VAT retroactively, so add your tax details right after setting up the account.

Why does my SendGrid invoice say "Twilio" as the billing entity?

Twilio acquired SendGrid in 2019, and invoices issued under the unified billing model reference Twilio Inc. as the parent legal entity, with SendGrid as the product. Invoices from before the acquisition reference SendGrid, Inc. Both are valid and refer to the same underlying service, but your accountant may want to update their vendor records to reflect the Twilio parent entity.

Can my accountant access SendGrid invoices without full platform access?

Yes. Invite them as a teammate with a restricted role that includes billing permissions, via Settings → Teammates. They will see the Billing section without needing to manage sending domains or API keys. Most accountants still prefer getting PDFs forwarded to them, which is where Inbox Ledger helps.

How long does SendGrid keep old invoices?

SendGrid retains invoice history for the lifetime of the account, as far as we have seen. You can scroll back several years in the Invoices tab. That said, we recommend keeping your own copies in an accounting system. Relying on a third-party platform for long-term legal archival is not a strategy your auditor will praise.

How to Get SendGrid Invoices

Step-by-step: download invoices from Twilio SendGrid

1
Open Billing in the SendGrid app
Sign in at app.sendgrid.com, then go to Settings → Account Details → Billing, or open the direct URL at app.sendgrid.com/account/billing. Account-level admins can see billing; restricted teammates cannot.
2
Go to Invoices in the billing section
Inside Billing, find the Invoices tab. You will see a table of issued invoices with their dates, amounts, and statuses. Use the date filter to narrow down the period you need.
3
Download each invoice as PDF
Click the invoice number or the download icon on the row to open and save the PDF. SendGrid issues one invoice per billing cycle, plus separate invoices for add-on purchases and overage charges.
4
File each PDF by billing period
Use a naming pattern like date plus SendGrid plus amount so files sort chronologically. Keep them next to your other transactional email and communication tool invoices for cleaner reconciliation at month-end.

About Twilio SendGrid billing

SendGrid reliably delivers your transactional and marketing emails. Invoices, on the other hand, require you to come find them yourself.

If you have been on SendGrid since before the Twilio acquisition, your billing setup may straddle two different systems. New accounts go through Twilio's unified billing; older accounts stay in the SendGrid app. Either way, the PDFs live somewhere specific and you have to click through to get them.

Twilio acquired SendGrid in 2019. Depending on when your account was created and whether it has been migrated, your invoices live in either the SendGrid app at app.sendgrid.com/account/billing or the Twilio Console. If one location is empty, check the other before filing a support ticket.

About Twilio SendGrid

SendGrid, founded in 2009 and acquired by Twilio in 2019, is a transactional and marketing email delivery platform. It handles notification emails, password resets, newsletters, and marketing campaigns through its SMTP relay and Web API. Billing happens at the account level, with plans ranging from free (limited sending) to enterprise tiers with dedicated IPs and custom volume. The unified Twilio billing model is gradually absorbing SendGrid, so some accounts still use sendgrid.com billing while newer or migrated accounts use the Twilio Console.

Manual vs automated

Manual

Sign in to SendGrid
Open Settings → Account Details → Billing
Go to the Invoices tab
Filter by date
Download each PDF individually
Rename and file by month

Automated with Inbox Ledger

Connect SendGrid once in Inbox Ledger
New invoices appear in your dashboard automatically
Export to Drive, Sheets, or your accounting system

Why people stop doing this by hand

One SendGrid subscription with no overages is a simple monthly invoice, easy to grab by hand. Teams running high-volume sending, multiple domains, or combined Twilio and SendGrid billing quickly find the monthly routine takes longer than expected.

Overage line items, add-on purchases for dedicated IPs, and the occasional migration between SendGrid-app and Twilio-Console billing add variance that makes reconciliation finicky. The SendGrid API does not give you invoice PDFs directly, so DIY scripts hit a wall. Automating the whole pipeline tends to pay off after about six months for any team with more than one product account.

Next step

If you have a single SendGrid subscription with predictable usage, manual download works fine. If your monthly invoices have overage charges, add-ons, or Twilio migration quirks, connect SendGrid to Inbox Ledger and stop hunting for PDFs every month.

Extract your first 10 invoices free

No credit card required.

Start for Free

Where to look in the dashboard

Settings → Account Details → Billing is the main billing hub
Settings → Account Details → Company Profile is where your legal entity name and tax ID are stored
Settings → Teammates controls who can see billing
Twilio Console also shows SendGrid usage if your account is linked

Before you start — quick checklist

Your legal entity name and billing address match what is on record
Tax ID or VAT number is printed if required in your country
Amount matches what SendGrid charged your payment method
The invoice covers the correct subscription period plus any overage charges
The document is a finalized invoice, not a usage summary or preview

Pro tips

Twilio acquired SendGrid in 2019. Invoices may reference Twilio Inc. as the billing entity while the product name remains SendGrid.
Overage charges (for emails above your plan's included volume) appear as separate line items on the invoice. Review the itemization before reconciling against your Twilio Marketing spend.
Your VAT ID must be in Account Details before the invoice is issued. Retroactive edits to past invoices are not supported.
If you have separate SendGrid accounts for marketing and transactional email, each account has its own billing history.
The Billing URL occasionally changes as SendGrid integrates deeper with Twilio's console. If the direct link 404s, navigate via Settings → Account Details.

Skip this entirely. Automate Twilio SendGrid invoices

Inbox Ledger scans your email for Twilio SendGrid invoices, extracts the data with AI, and syncs it to QuickBooks, Xero, or Google Sheets. No manual downloads.

Extract your first 10 invoices free

How to get Twilio SendGrid invoices

Step-by-step: download invoices from Twilio SendGrid

Open Billing in the SendGrid app

Go to Invoices in the billing section

Download each invoice as PDF

File each PDF by billing period

About Twilio SendGrid billing

About Twilio SendGrid

Manual vs automated

Manual

Automated with Inbox Ledger

Why people stop doing this by hand

Next step

Extract your first 10 invoices free

Quick access

Where to look in the dashboard

Before you start — quick checklist

Pro tips

Skip this entirely. Automate Twilio SendGrid invoices

Frequently asked questions

Related portals

HubSpot

Intercom

Mailchimp

Sentry

Stripe

Twilio

Stop chasing invoices manually

How to get Twilio SendGrid invoices

Step-by-step: download invoices from Twilio SendGrid

Open Billing in the SendGrid app

Go to Invoices in the billing section

Download each invoice as PDF

File each PDF by billing period

About Twilio SendGrid billing

About Twilio SendGrid

Manual vs automated

Manual

Automated with Inbox Ledger

Why people stop doing this by hand

Next step

Extract your first 10 invoices free

Quick access

Where to look in the dashboard

Before you start — quick checklist

Pro tips

Skip this entirely. Automate Twilio SendGrid invoices

Frequently asked questions

Where can I find my SendGrid invoices?1

Does SendGrid send invoices by email automatically?2

What is the difference between a SendGrid invoice and a Twilio invoice?3

Can I bulk download all my SendGrid invoices at once?4

Why is my SendGrid invoice missing VAT?5

Why does my SendGrid invoice say "Twilio" as the billing entity?6

Can my accountant access SendGrid invoices without full platform access?7

How long does SendGrid keep old invoices?8

Related portals

HubSpot

Intercom

Mailchimp

Sentry

Stripe

Twilio

Stop chasing invoices manually