How to get Atlassian invoices
Step-by-step guide to downloading your Atlassian billing documents.
Last verified: 2026-04-23
Step-by-step: download invoices from Atlassian
- 1
Open admin.atlassian.com
Sign in with the organization admin account. Atlassian unified billing across Jira, Confluence, Bitbucket, and Trello into a single admin portal, so you no longer need separate logins per product.
- 2
Pick the right organization
If you belong to multiple Atlassian organizations (common for agencies and consultants), use the organization switcher at the top. Each org is billed separately and each has its own invoice history.
- 3
Go to Billing → Bills and payments
In the left sidebar, click Billing, then select the Bills and payments tab. You will see all past invoices across every product under this org (Jira Software, Jira Service Management, Confluence, Bitbucket, and any apps bought from the Marketplace).
- 4
Download the PDF for each bill
Click any row to open the invoice detail, then hit Download PDF. For apps purchased via the Atlassian Marketplace, invoices appear in the same list with the app name shown as the product.
About Atlassian billing
Atlassian owns Jira, Confluence, Bitbucket, and Trello, and for years each one had its own billing corner. In 2022 they merged everything into a single admin portal, which is an improvement, but it still only helps if you know where to look.
If you use more than one Atlassian product (most teams do), unified billing is a win. If you also have legacy invoices from before the merge, you may need two stops to get complete history.
Atlassian Marketplace apps are billed by Atlassian, not by the app vendor. If your CFO sees a charge for an unfamiliar app and cannot find an invoice from the vendor, it is probably on the main Atlassian bill as a line item. Check admin.atlassian.com → Billing → Bills and payments before chasing the vendor's support.
About Atlassian
Atlassian Corporation is an Australian-American software company founded in 2002 by Mike Cannon-Brookes and Scott Farquhar, headquartered in Sydney and San Francisco. Its product portfolio covers work management (Jira Software, Jira Service Management), collaboration (Confluence, Trello), and developer tools (Bitbucket). Billing was historically per-product and per-instance; since the 2022 unification, most cloud products share a single admin portal and a single consolidated invoice stream.
Manual vs automated
Manual
- Sign in as org admin at admin.atlassian.com
- Switch to the right organization
- Navigate to Billing → Bills and payments
- Click each invoice and download the PDF
- Match Marketplace apps against vendor names
- Forward to your accountant
Automated with Inbox Ledger
- Point Atlassian billing email at Inbox Ledger once
- All Jira, Confluence, Bitbucket, and Marketplace invoices land in your dashboard
- Export to Drive, Sheets, or your accounting system
Why people stop doing this by hand
Atlassian's unified billing is a genuine improvement, but it does not eliminate the manual work. You still click into each invoice, download the PDF, and file it. Marketplace apps complicate matters: an agency running Jira with ten Marketplace apps has ten line items on one bill, and reconciling them against expected vendor charges is not quick.
Legacy pre-unification invoices live in a different place. If your audit covers years on both sides of the 2022 migration, you are hunting across two portals. And if you have Bitbucket Data Center on top of Cloud, your account manager sends those by email, which is a third source.
Next step
If you run one Atlassian org with no Marketplace apps, manual is workable. If you run multiple orgs, use Marketplace apps, or need clean history across years, connect Atlassian billing to Inbox Ledger once and stop remembering which portal holds which invoice.
Where to look in the dashboard
- admin.atlassian.com/billing is the unified entry point
- my.atlassian.com still hosts some legacy invoices for server and data center products
- Jira Service Management, Jira Software, Confluence, and Bitbucket Cloud are all under one bill
- Marketplace app invoices appear in the same Bills and payments list
Before you start — quick checklist
- The bill shows a bill number, not a draft reference
- Your organization name matches your legal entity
- Product lines (Jira, Confluence, Bitbucket) are itemized correctly
- Tax is broken out if you added a tax ID
- Marketplace app charges are listed separately if you bought any
Pro tips
- Atlassian unified billing around 2022. Older separate bills for pre-unification periods may still live on the legacy my.atlassian.com page.
- Bitbucket Cloud and Bitbucket Data Center have different invoice formats. Cloud is part of the unified bill, Data Center is invoiced annually by the account team.
- Marketplace apps are billed by Atlassian on behalf of third-party vendors. The invoice comes from Atlassian, not from the app vendor.
- Annual plans generate one invoice per year per product. Monthly plans consolidate everything into a single monthly bill.
- Enterprise customers with custom pricing receive invoices by email from billing@atlassian.com, separate from the admin portal.
Skip this entirely. Automate Atlassian invoices
Inbox Ledger scans your email for Atlassian invoices, extracts the data with AI, and syncs it to QuickBooks, Xero, or Google Sheets. No manual downloads.
Extract your first 10 invoices freeFrequently asked questions
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