Where can I find my Basecamp invoices?

Basecamp calls them receipts, and they live in Adminland under Payments and receipts once you are signed in as an account owner. The fastest route is to start at launchpad.37signals.com, pick the correct account, then open the Basecamp app and click your avatar to find Adminland. You need account owner privileges to see the section at all, so if you do not see it you are probably signed in as a regular member or an external client.

Does Basecamp email invoices automatically?

Yes, 37signals emails a receipt to the billing contact every time your card is charged, which is monthly or annually depending on your plan. The email comes from 37signals and includes a link back to the Adminland receipt page. Only one billing contact is configured per account, so if your accountant needs copies you can either change the billing contact to a shared finance address or set up an email forwarding rule from the account owner's inbox.

Why does my Basecamp receipt come from 37signals and not Basecamp?

37signals is the parent company that makes Basecamp. The legal entity on every receipt is 37signals LLC, headquartered in Chicago. Basecamp is the product name, 37signals is the seller name, and both appear on the document. This is not a billing middleman like Stripe, it is just how the corporate structure works, and your accountant will enter 37signals as the vendor rather than Basecamp.

Is Basecamp priced per seat?

Mostly no, which is unusual for SaaS. The standard Basecamp plan is a flat fee (around $99 per month or a discounted annual rate), and Pro Unlimited is also flat (around $299 per month). There is a separate Per User plan priced around $15 per user per month for smaller teams that prefer seat-based billing. Check your receipt to confirm which one you are actually on, because the flat-fee receipts do not list a seat count and the Per User receipts do.

I pay for both Basecamp and HEY. Will they be on the same invoice?

No. Even though 37signals sells both products and they share the Launchpad login, Basecamp and HEY are billed as separate subscriptions with separate receipts. You will see two charges on your card statement, two confirmation emails, and two different billing pages. Finance teams commonly assume one receipt covers both and come up short at reconciliation, so treat them as independent vendors in your accounting tool.

How do I add my VAT or company details to Basecamp receipts?

In Adminland, open Payments and receipts, then click the billing information section to add your legal entity name, billing address, and VAT or tax registration number. Future receipts will include those details. Past receipts are not rewritten automatically, but 37signals support can reissue recent ones with the correct tax ID if you email support@37signals.com within the current tax year. For EU customers under reverse-charge rules, the VAT line will correctly read zero once your VAT ID is on file.

Can I bulk download all my Basecamp receipts for a tax year?

No, not through Adminland. The Payments and receipts page is a one-click-per-document interface, and there is no CSV export that includes PDF links. For a multi-year audit or a tax filing that covers the whole history of an account, that means opening each row individually. Most teams hit this limit once and then either forward the receipt emails into their accounting inbox or connect Basecamp to Inbox Ledger so new receipts arrive automatically.

Who in my team can see the Basecamp billing page?

Only account owners. Regular members of a Basecamp account cannot see Adminland at all, and clients invited to specific projects certainly cannot. If your bookkeeper needs ongoing access to receipts, the cleanest option is to add them as an account owner in Adminland. The alternative is to set the billing email to a shared finance inbox so the automated receipt emails arrive there every cycle.

Does 37signals charge tax on Basecamp receipts?

It depends on the billing address. 37signals is a US company and collects sales tax for applicable US states. For customers in the EU, UK, and other VAT jurisdictions, tax is added where required and reverse-charged where a valid VAT ID is on file. The breakdown is always on the receipt PDF. If you moved countries or changed your company address and the tax treatment looks wrong, update Adminland and ask support to reissue the affected receipts.

I used to pay for Basecamp Classic. Where are those invoices?

Basecamp Classic and earlier grandfathered plans have their billing handled separately from the modern Basecamp 3 Adminland flow. If you are still on a legacy plan, receipts usually arrive by email from 37signals rather than showing up in the current Payments and receipts page. For historical copies, contact support@37signals.com with your account name and the date range you need, and they will pull them from the legacy billing system.

Can my accountant log in just to download Basecamp receipts?

Yes, the cleanest version is to add them as an account owner in Adminland. They will see the Launchpad, the Basecamp account, Adminland, and the receipt history without needing to touch any project content. Basecamp does not have a dedicated billing-only role, so account owner is the practical answer. Many accountants prefer to skip the login entirely and just receive the receipts by email or through an automated pipeline.

How long does Basecamp keep receipt history?

For the lifetime of the account. Payments and receipts preserves every charge as long as the account exists, which means you can pull a receipt from years ago as long as the account has not been closed. If you cancel and fully close the account, access to the receipt history goes with it. Treat Adminland as a working archive and store downloaded copies in your own accounting system for the retention period your tax authority requires, which is typically longer than any SaaS vendor guarantees.

How to get Basecamp invoices

Step-by-step guide to downloading your Basecamp billing documents.

Last verified: 2026-04-24

Step-by-step: download invoices from Basecamp

1
Sign in at the 37signals Launchpad
Basecamp billing does not live inside the Basecamp app itself. Go to launchpad.37signals.com and sign in with the same account you use for Basecamp. The Launchpad is the shared account dashboard that 37signals uses across Basecamp and HEY, so your login will show every product tied to that email. If you own more than one Basecamp account (common for agencies with a personal account plus a client account), the Launchpad is also where you switch between them.
2
Pick the right account and open Adminland
From the Launchpad, click the Basecamp account you are billing under. Inside Basecamp, click your avatar in the top-right and choose Adminland. Basecamp calls the admin area Adminland, not Settings or Admin Console. Only account owners see the billing sections. Regular members and clients invited as guests cannot access it at all, which is the point.
3
Open Payments and receipts
In Adminland, click Payments and receipts. This page shows the active plan, the payment method on file, the next renewal date, and a list of every past payment. Basecamp labels them receipts rather than invoices, but they carry the same fields an accountant needs. Date, amount, plan name, and 37signals as the seller are all there.
4
Download the PDF for each receipt
Click any row in the receipt history to open the document, then use the Download or Print to PDF option in the top-right. If your tax jurisdiction requires a formal invoice rather than a receipt, 37signals support can reissue any document as a VAT-compliant invoice on request. That request has to go through support@37signals.com, not the Adminland UI.
5
Check HEY billing separately if you use it
If you also pay for HEY email, that subscription is a separate product with its own receipts, even though it shares the Launchpad login. Open hey.com, sign in, and go to Settings to find its billing page. The payment method may be the same card, but the receipts do not land on the Basecamp page and will not show up in Adminland.

About Basecamp billing

Basecamp is the project management tool that famously refuses to act like the rest of SaaS, and billing is where that attitude shows up first. You do not pay per seat on the flagship plans. You do not manage it from inside the Basecamp app the way you do in Asana or ClickUp. You do not even buy it from Basecamp exactly. You buy it from 37signals, the parent company.

Receipts live on the 37signals Launchpad, the account layer that also powers HEY email. Most finance teams spend their first Basecamp close wondering why the vendor on the card statement says 37signals and why the amount does not match any seat count.

If your headcount fluctuates and your Basecamp total never moves, that is not a bug. The flat-fee plan (Pro Unlimited at roughly $299 per month, or the standard tier at roughly $99 per month) does not scale with users. You pay the same whether you add ten people or fifty. The Per User plan at around $15 per user is the exception, and its receipts list a seat count. Check your receipt to confirm which one you are actually on.

About Basecamp

Basecamp is a project management and team collaboration tool built by 37signals, a privately held Delaware corporation headquartered in Chicago, Illinois. The company was founded in 1999 and launched Basecamp in 2004, making it one of the longest-running SaaS products still under original ownership. 37signals also sells HEY, a paid email service, which is billed separately but shares the same Launchpad account dashboard at launchpad.37signals.com. Basecamp pricing is flat-fee on the main tiers (around $99 per month for the standard plan, $299 per month for Pro Unlimited) rather than per seat, with a smaller Per User plan at roughly $15 per user for teams that prefer seat-based billing. Receipts are issued by 37signals LLC and delivered as PDFs through the Adminland page.

Manual vs automated

Manual

Sign in at launchpad.37signals.com
Switch into the correct Basecamp account
Open Adminland from the avatar menu
Click Payments and receipts
Download each receipt PDF one at a time
Repeat for HEY billing under a separate login
Forward everything to your accountant

Automated with Inbox Ledger

Connect Basecamp once in Inbox Ledger
New 37signals receipts land in your dashboard automatically
Export to Drive, Sheets, or your accounting system

Why people stop doing this by hand

One Basecamp account on an annual flat-fee plan, paid by one card, is the easy case. You see one receipt once a year and the job is done in three minutes. The problems start when the setup is a bit more real.

Agencies almost always run more than one 37signals account. A personal one for their own team, a shared one they set up for a long-term client, maybe a second client account that got handed back to them to keep paying. Each account has its own Launchpad entry, its own Adminland, its own billing contact, and its own receipt history. None of that aggregates anywhere. A five-person agency with three client accounts and a team HEY subscription is already juggling four separate receipt trails every month.

Then there is the labelling problem. The card statement says 37signals, not Basecamp, and finance software sometimes guesses wrong about what the charge is for. The receipt lists the plan name rather than a seat count, so anyone matching against a headcount report will be confused. And because the Per User plan mixes with the flat-fee plans across different accounts in the same organization, the same vendor can appear with wildly different amounts on different receipts.

Basecamp is one of the portals our Chrome Extension auto-detects. Install it, open Adminland on any 37signals account you own, and the extension captures new receipts in the background. No OAuth flow, no forwarding address setup, no clicking through each account one at a time. It works alongside the main Inbox Ledger sync for any 37signals receipts that arrive as email PDFs.

Next step

One account, one flat-fee plan, a single bookkeeping contact: Adminland on its own is enough. Multiple 37signals accounts, a mix of Basecamp and HEY, or a finance team that wants every receipt in one place without remembering who has account owner access: connect Basecamp to Inbox Ledger once and stop piecing it together every close.

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Quick access

Jump straight to the Basecamp billing page in a new tab.

Open Basecamp billing

Where to look in the dashboard

launchpad.37signals.com is the account dashboard, above both Basecamp and HEY
Inside Basecamp, Adminland is the admin area, reached from the avatar menu in the top-right
Adminland then Payments and receipts is the direct path to the receipt history
HEY billing is separate, reached through Settings inside hey.com, not Basecamp
Enterprise or legacy Basecamp Classic accounts may have their billing handled by email from 37signals support rather than through Adminland

Before you start — quick checklist

The receipt shows 37signals as the seller, with the Chicago Illinois address visible
The plan name on the receipt matches what you expect, whether flat-fee Pro Unlimited or Per User
Your company name and billing address appear on the receipt, not just your personal email
VAT or local tax is broken out if you added a tax ID in Adminland
The document downloaded as a finalized PDF, not a browser print preview
HEY receipts, if applicable, are saved separately and not mistaken for Basecamp invoices

Pro tips

Basecamp pricing is unusual. Most SaaS charges per seat. 37signals sells Basecamp as a flat monthly or annual fee (roughly $99/month for the standard plan and $299/month for Pro Unlimited), with a separate Per User plan around $15 per user for smaller teams. That means your receipt total does not move with headcount on the flat plans, which is great for budgeting but confusing when finance tries to reconcile against a seat count that changes.
Annual billing saves about two months versus monthly. The receipt shows a single large charge once a year rather than twelve smaller ones, so it is easy to miss in a monthly close if nobody flagged the renewal date.
The Launchpad at launchpad.37signals.com is the 37signals account layer that sits above both Basecamp and HEY. Bookmark it. Going through basecamp.com first adds an extra redirect and sometimes lands you in the wrong account.
37signals is a Delaware corporation based in Chicago, Illinois. Receipts show a US address and are denominated in USD by default. If your accountant needs a local-currency equivalent, you have to convert manually or rely on your card statement.
Adminland access is strictly tied to account ownership. Clients invited to a project, contractors, and regular team members never see billing. If your finance person needs ongoing access, add them as an account owner in Adminland first.
Basecamp does not expose billing through its API. The Adminland page is the only self-serve path, which is one reason most teams either forward the receipt emails or let Inbox Ledger pull them automatically.

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How to get Basecamp invoices

Step-by-step: download invoices from Basecamp

Sign in at the 37signals Launchpad

Pick the right account and open Adminland

Open Payments and receipts

Download the PDF for each receipt

Check HEY billing separately if you use it

About Basecamp billing

About Basecamp