Where can I find my Miro invoices?

Open miro.com/app/settings/billing-and-plans/ while signed in as a Team Admin on the team that owns the subscription. The Billing history section at the bottom of that page lists every invoice with a download link next to each row. If you manage more than one team, switch teams first using the top-left team switcher, because each team has its own independent billing trail. Enterprise customers use a different path, where invoices live inside the Company Admin console rather than the per-team settings.

Does Miro email invoices automatically?

Yes, Miro emails each invoice to the billing contact configured on the team, which defaults to whoever first added a payment method. You can change that email in Billing information so PDFs land in an accounting inbox instead of a personal one. Other admins on the team do not automatically get a copy unless you explicitly add them as billing contacts. For Enterprise accounts, invoicing is handled by Miro's billing team and PDFs typically arrive from billing@miro.com rather than an automated Stripe email.

Can I bulk download all my Miro invoices at once?

No. The Billing history table supports one download click per invoice row, and Miro's public API does not expose billing data. A year of monthly Starter plan invoices is twelve separate clicks, which is fine until you operate several Miro teams or add pro-rated seat changes on top. Most teams connect Miro to Inbox Ledger at that point so new invoices land in their dashboard automatically, with no repeat scavenger hunt through Plans and Billing every month.

I was promoted from guest to member and now there is a charge. Why?

Editor seats are the billable unit on Miro. Guests, visitors, and viewers are free. The moment you or someone else on your team converts a guest into a full team member with edit rights, a new paid editor seat gets activated. Miro pro-rates the addition against the remaining days in your current cycle, which is why the resulting invoice looks like an odd partial amount rather than a full month. Downgrade the person back to guest or viewer if they do not actually need to edit.

We are on Enterprise with multiple teams. Which invoice covers what?

Enterprise customers sit under a single Company Account that spans many teams. Billing for all of them is consolidated at the company level rather than per team, so the per-team Plans and Billing page often shows nothing. Your Enterprise admin opens the Company Admin console and finds one invoice per cycle covering total company editor seats. If internal cost centers each want their own line item, Miro can usually break the invoice into sub-sections on request, but it is still one PDF per cycle for the whole company.

How do I add my VAT or tax ID to Miro invoices?

Open Plans and Billing, scroll to Billing information, and enter your legal entity name, billing address, and VAT or tax registration number. Miro is a Dutch entity (Miro B.V.), so EU customers with a valid VAT ID typically see reverse charge applied on future invoices. Past invoices cannot be edited from the UI, but Miro support can reissue corrected copies if you contact them within the same tax year. Enterprise customers usually have the tax ID captured in the master services agreement instead of inside the self-serve UI.

What is the difference between a Miro invoice and a Miro receipt?

An invoice is the formal billing document with an invoice number, tax lines, and Miro B.V. as the seller, and that is what your accountant files for the books. A receipt is the confirmation email that your card was charged successfully. Miro sends both, often in the same message, but for expense reimbursement and VAT reclaim you want the invoice PDF specifically. The email receipt alone is usually not enough to satisfy most jurisdictions or internal finance rules.

Are Miro viewers and visitors billable?

No. Miro's pricing model counts only editor seats, not viewers, visitors, guests, or anonymous collaborators on shared boards. A workshop with fifty guests dropping stickies on a single board still only costs you the facilitator's editor seat. This is one of Miro's stronger pricing moves and is worth understanding before you start worrying about seat creep. The catch is guest-to-member upgrades, which do turn a free guest into a paid editor.

Can I see past invoices if I downgrade to Free?

Invoice history stays available as long as the team still exists, even if the plan drops back to Free. Delete the team and you lose access to the PDFs along with everything else. Treat Miro's Billing history as a working archive rather than a long-term legal record, and store downloaded copies in your own accounting system. Most tax authorities require multi-year retention windows that are longer than any SaaS vendor formally promises.

Does Miro keep old invoices forever?

For the lifetime of the team or the Enterprise Company Account. If you close the team or terminate the Enterprise contract, the history is archived and becomes harder to retrieve. Download important past invoices before any major account change such as a team deletion, a workspace migration, or an Enterprise contract end. Miro support can often recover historical PDFs after closure but it is not a fast or reliable process to rely on.

Annual or monthly billing on Miro, which should I pick?

Annual is roughly twenty percent cheaper per seat and generates one invoice for the whole year, which is simpler at tax time. Monthly is pricier per seat but gives you twelve smaller invoices aligned with your accrual calendar and easier mid-year cancellations. Teams with stable headcount go annual. Teams with fluctuating project-based editors often prefer monthly, even at the higher per-seat rate, because the flexibility is worth more than the discount. There is no wrong answer, just different finance tradeoffs.

My team admin left the company. How do we keep access to invoices?

Transfer Team Admin rights to another person before the old admin loses access, then update the billing contact email on Plans and Billing. If the admin already left, Miro support can help a new company representative recover admin access with proof of the company association, but this path is slower and requires documentation. For Enterprise accounts, the Company Admin layer typically survives an individual leaving because admin rights are assigned at the company level rather than to one person.

How to get Miro invoices

Step-by-step guide to downloading your Miro billing documents.

Last verified: 2026-04-24

Step-by-step: download invoices from Miro

1
Sign in and switch to the right team
Go to miro.com and sign in. If you belong to more than one team (common at agencies, consultancies, or anywhere people accept Miro invites from clients), use the team switcher in the top-left corner. Each team has its own plan, its own seat count, and its own invoice history. Companies on an Enterprise account have multiple teams stacked under one parent billing relationship, which changes where you look next.
2
Open Settings and go to Plans and Billing
Click your avatar in the top-right, choose Settings, then select the team whose billing you manage. In the left sidebar click Plans and Billing. The direct link is miro.com/app/settings/billing-and-plans/. This tab shows your current plan (Free, Starter, Business, or Enterprise), the editor seat count, the payment method, and a Billing history section with every past invoice. Only Team Admins see this view. Members and guests never see billing at all.
3
Download each invoice PDF
In Billing history, click the download icon next to each row. Miro issues invoices through Stripe, so the PDF follows the standard Stripe layout with Miro B.V. listed as the seller for most customers (Miro's parent entity is Dutch-registered). Save one PDF per billing cycle. If you recently upgraded, downgraded, or added seats mid-cycle, expect pro-rated invoices between the main renewal dates.
4
Add your company details before the next renewal
On the same Plans and Billing page, open Billing information and enter your legal entity name, billing address, and VAT or tax registration number. Future invoices will include the details. Past invoices cannot be edited directly, but Miro support can reissue corrected copies on request inside the current tax year. EU customers with a valid VAT ID usually see reverse charge applied on the PDF.

About Miro billing

Miro is where remote teams think out loud. It is also where seat counts quietly drift upward every time someone converts a guest into a full editor, which is exactly when the billing page stops being boring.

Invoices sit inside team settings, one PDF per cycle, and the picture changes completely the moment your company goes Enterprise. At that point a parent Company Account takes over and individual teams no longer show billing at all.

The most common Miro billing surprise is the guest-to-member upgrade. A guest dropping comments on a board costs nothing. Promote that guest to a team member so they can start creating their own content, and you just added a paid editor seat mid-cycle. Miro pro-rates the addition, which is why the extra invoice looks like an oddly specific dollar amount nobody budgeted for. Check seat role changes before the next renewal, not after.

About Miro

Miro is a visual collaboration and online whiteboard platform founded in 2011, now operated by Miro B.V., a Dutch entity headquartered in Amsterdam with additional hubs in San Francisco and Berlin. The product is priced per editor seat across four tiers: Free, Starter, Business, and Enterprise. Free boards are unlimited for viewers but capped on editors; paid plans unlock unlimited boards, advanced features, and admin controls. Larger customers sit on an Enterprise Company Account that spans multiple teams under one contract, while smaller teams self-serve through the dashboard. Payments on Starter and Business plans flow through Stripe, so invoices use the standard Stripe layout and list Miro B.V. as the seller.

Manual vs automated

Manual

Sign in as Team Admin on the correct team
Open Settings then Plans and Billing
Download each invoice PDF from Billing history
Check separately if Enterprise Company Account covers you instead
Rename each file with date and team
Forward to your accountant

Automated with Inbox Ledger

Connect Miro once in Inbox Ledger
Team and Enterprise invoices land in your dashboard automatically
Export to Drive, Sheets, or your accounting system

Why people stop doing this by hand

One team on Starter with stable headcount and the Plans and Billing page is perfectly fine. The trouble starts when collaborators fluctuate and someone keeps converting guests into members.

A consulting firm with four client-facing Miro teams, each on Business, each with its own seat churn as projects ramp up and wind down, is a different story. Every team has its own billing trail, its own admin, and its own pro-rated invoice cadence. Miss one pro-rated PDF from a mid-cycle seat upgrade and the quarterly reconciliation quietly drifts by a few hundred dollars.

Enterprise customers have the opposite problem: the Company Account produces one consolidated invoice per cycle covering every team across the whole organization. That single PDF needs to be split internally across cost centers, and the source data (which team added how many editors) lives in the Company Admin console rather than on the invoice itself. Finance usually builds a spreadsheet to bridge the gap, which is the point when capturing each invoice automatically starts looking worth the ten minutes of setup.

Next step

If you run one Miro team with flat editor headcount, the Plans and Billing page is enough. If you juggle multiple teams, a mix of guests and members who shift roles, or an Enterprise Company Account that needs to be split back out for internal cost allocation, connect Miro to Inbox Ledger once and let each invoice and each pro-rated variant land with the rest of your subscription paperwork.

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Quick access

Jump straight to the Miro billing page in a new tab.

Open Miro billing

Where to look in the dashboard

Settings → Plans and Billing is where team invoices live for Starter and Business plans
Billing information block inside the same page controls the legal entity name and VAT ID on future invoices
Team members page shows who is consuming an editor seat right now, which is the useful check before renewal
Company Admin console (Enterprise only) is the billing home for multi-team accounts, not the per-team settings page
Free plans have no Plans and Billing tab at all, so if you cannot see it you are on Free or you are not a Team Admin

Before you start — quick checklist

The team name on the invoice matches the team you are actually paying for, not a different team you also belong to
Editor seat count on the PDF matches the paid seats you had during the cycle (viewers and guests should not appear as billable)
Your company legal name sits in the Bill to block, not just a personal email
VAT is broken out separately, or correctly zero-rated with reverse charge where your EU status qualifies
Annual plans show one upfront charge for the year, not a misleading monthly-equivalent line
The seller on the PDF is Miro B.V. (or the correct Miro regional entity) rather than a placeholder

Pro tips

Miro bills per editor seat, not per head that logs in. Viewers and visitors on a shared board are free and never hit the invoice, but the moment you promote one to editor the seat count and the next invoice go up. Keep an eye on seat upgrades if you run open workshops.
Guest-to-member conversions are the sneakiest cost on Miro. A guest commenting on one board costs nothing. Promote that guest to a full team member so they can create their own content, and you have added a paid editor seat mid-cycle, which produces a small pro-rated invoice nobody asked for.
Adding and removing editors in the same cycle still counts. Miro bills on the peak editor count inside the period, not the current count on renewal day, so a short-term collaborator from two weeks ago can still show up on the PDF.
Enterprise accounts have a Company Account layer above individual teams. One parent billing contract covers all teams underneath it, and invoices are issued at the company level rather than per team. Finance usually wants the Enterprise admin console, not the per-team Plans and Billing page.
Annual plans are cheaper per seat but invoice once for the full year. Finance teams on quarterly close cycles sometimes prefer monthly billing for cleaner accruals, even at the higher per-seat rate.
Miro support can move your account between regional tax entities if you relocated your business. Ask before the next renewal rather than after, or you will have half a tax year in one entity and half in the other.

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How to get Miro invoices

Step-by-step: download invoices from Miro

Sign in and switch to the right team

Open Settings and go to Plans and Billing

Download each invoice PDF

Add your company details before the next renewal

About Miro billing

About Miro